Internal Communications methods in public relations practice
is the tool and means(channel) by which public relations practitioners
communicate with an organizations public. Internal publics refer to groups
within an organization, in this case they are; the students, lectures, drivers,
labourers e.t.c. The two(2) internal
communications methods that can improve communication at the Ghana Institute of
Journalism are;
·
NOTICE BOARDS
·
IN-HOUSE JOURNALS
A notice board is a surface used for the posting of public
messages which provide information. To improve communication at the Ghana
Institute of Journalism, 6 notice boards will be introduced and located at
central and prominent locations where people naturally gather or pass by on the
campus i.e. around the academic affairs block, the entrance to the library, the
staff common room, the reception, the cafeteria and also around the photocopy
shop.
The various notice boards will be placed at an optimum
height which will allow people above four(4) feet to read off without having to
squat or strain to get the message. The notice board will be made of clear
glass-panes and also have polished wood edges, a lock with a mini roof to
protect it from the weather and vandals. Adequate lighting will be provided to
make the notice board readable at night, this is because most students bypass
boards without reading in the day because they may be rushing to class or be
slightly busy but at the close of day with adequate lighting the board will be
read by most students on their way home and the message will be put across. The
choice of words used on the notices to be placed on the board would be clear,
concise and straight to the point. The notices would be devoid of jargons and
technical terms which tend to distort the message or confuse the reader. The
notice board will also be made colourful and attractive by the use of vibrant
coloured paper on which the notices will be printed.
The boards will also serve different purposes; the one
around the academic affairs department will be used specifically for posting
academic information such as exam results, school vacation and re-opening
details, tuition details e.t.c.
The notice board located in the staff(lecturers) common room
will be used specifically for sending messages to and between lecturers. The
rest of the notice boards will be used for communicating to and between
students; make students aware of upcoming events or developments in the school.
These notice boards will help improve communication by
exposing the various publics to messages and also becoming meeting places or a
central focus for the schools’ internal publics.
A major drawback of using notice boards is that not everyone
can post messages on the boards, so to compliment the usage of notice boards an
In House Journal will be introduced. An
in-house journal is a magazine published for the publics of an organization
to give them news about the organization and keep them informed.
A 40-page monthly in house journal will be introduced. This
journal will be produced by and also receive input from the internal publics of
the school. The editorial board will be comprised of students, lecturers and
management. This will get all the internal publics in the school interested and
involved with the magazine.
The journal will compliment the notice board by enhancing
two-way communication; the magazine aside providing the platform for all the
internal publics to submit articles, there will also be a section that will
solicit questions and answers, enquiries, views, opinions and articles from
students and teachers. The journal will
also use the schools database to publish the birthdays, achievements, and
pictures of their internal publics. Other staff(accounts section, drivers, cleaners)
will also be profiled in the magazine. This
will make the magazine more attractive because it will have a connection to the various internal
publics. Also messages about new developments, class schedules, appointments,
up-coming programmes and bereavements will be presented in this Journal. With
the Ghana Institute of Journalism being a journalism training school there will
be no shortage of articles to spice up the magazines.
The funding for the in house journal will be factored into
the tuition fee of the students which will ensure that all students will
receive a copy of the magazine.
If these two methods are put in place the communication
amongst the internal publics of the Ghana Institute of Journalism will be
improved and the organization will achieve its goals.
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